Privacy Policy

Privacy Policy

Last updated: May 2026

1. Who we are

Kate's Post (“we,” “us,” or “our”) is a subscription box service operated by Kate St. Hilaire. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information we collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, mailing address, phone number, and payment information that you voluntarily give to us when you register on the site, place an order, subscribe to our newsletter, or contact us.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Usage Data: Information about how you use our website, products, and services, including IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
  • Cookies and Tracking: We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the site and improve your experience.

3. How we use your information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and billing
  • Manage your subscription and account
  • Communicate with you about your orders, subscriptions, and customer service inquiries
  • Send you marketing communications (only with your consent, which you may withdraw at any time)
  • Improve our website, products, and services
  • Comply with legal obligations and enforce our terms
  • Prevent fraud and protect the security of our site

4. How we share your information

We do not sell, trade, or rent your personal information to others. We may share your information with:

  • Service Providers: Third parties that perform services on our behalf, such as payment processing (via Subbly), shipping carriers (USPS, UPS, FedEx), and email delivery services. These providers only have access to the information necessary to perform their functions and are contractually obligated to protect it.
  • Legal Compliance: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of our users or others.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5. Data security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your rights and choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Cookies and tracking technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

8. Children's privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

9. Third-party websites

Our website may contain links to third-party websites and applications of interest, including advertisements and external services. Once you have used these links to leave our site, we do not have any control over that other website and cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. We encourage you to review the privacy policies of every site you visit.

10. Data retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to provide you with our services. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

11. Changes to this policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.